Support

Get help with Pulse Chat.

Use this page to contact Pulse Chat support for account access issues, technical problems, privacy requests, billing questions, or help with deleting your account.

Support email support@pulse-chat.de
Privacy contact privacy@pulse-chat.de
Legal contact legal@pulse-chat.de

Contact support

For general support requests, email the team directly. Please describe the issue clearly and include any details that help identify your account or device.

What to include in your request

  • Your Pulse Chat account email or the phone number connected to the account.
  • Your device model and operating system version.
  • A short description of the issue and when it happened.
  • Screenshots or error text, if available.

Common support topics

  • Sign-in or account access problems.
  • Chat, call, notification, or media upload issues.
  • Account deletion and data-related questions.
  • Privacy questions and personal data requests.